Privacy Policy
Effective Date: Jan 20, 2025
1. Introduction
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy Policy applies to our website, volunteer application, SMS communications, and other services provided.
By using our services, including signing up as a volunteer and receiving SMS communications, you agree to the collection and use of your information as outlined in this policy.
2. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
Name, phone number, email address, and other details provided when registering as a volunteer.
Information submitted through contact forms, event sign-ups, or other interactions with our services.
b. Communication Data
Messages, inquiries, or responses sent via SMS or other messaging platforms.
Details of interactions with our support team.
c. Technical Information
IP address, browser type, device identifiers, and usage data when accessing our website or services.
Tracking technologies, such as cookies, to enhance user experience.
3. How We Use Your Information
Your information is used for the following purposes:
Volunteer Coordination: Managing event participation, scheduling, and communication.
SMS Messaging: Sending reminders, updates, and notifications related to volunteer activities.
Response Handling: Allowing volunteers to reply to messages as part of engagement with Eim Leah Volunteers.
Service Improvement: Enhancing user experience and ensuring smooth communication.
4. SMS Messaging & Opt-Out
As part of our volunteer services, we send SMS notifications and reminders.
By signing up, you consent to receiving SMS messages related to volunteer activities.
You can opt out at any time:
Reply STOP to unsubscribe from further messages.
Reply HELP for assistance.
Standard messaging and data rates may apply based on your mobile carrier’s plan.
5. Data Sharing and Security
We take data privacy seriously and implement strict security measures:
No Sale of Data: We do not sell, rent, or share your personal information with third parties for marketing purposes.
Secure Data Storage: All data, including SMS communications, is stored securely and protected from unauthorized access.
Third-Party Services: We may use trusted third-party services (such as Twilio) for SMS delivery while maintaining compliance with privacy laws.
6. Your Rights and Choices
You have control over your personal information:
Access & Updates: You may request access to or updates to your data.
Opting Out of SMS: Unsubscribe from text messages at any time by replying STOP.
Data Removal Requests: Contact us to request data deletion where applicable.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience:
Necessary Cookies: Essential for website functionality.
Analytics Cookies: Used to track usage trends and improve services.
Functional Cookies: Remember user preferences for a personalized experience.
You can manage cookie settings through your browser.
8. Children's Privacy
Our services do not target individuals under the age of 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to remove the information promptly.
9. Third-Party Links
Our website and services may contain links to external sites. We are not responsible for the privacy policies of these external sites.
10. Data Transfers
Your data may be processed outside your jurisdiction, subject to applicable data protection laws. We take necessary measures to ensure the security of your data when transferred.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically. We will notify you of significant changes via email or website notifications.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our SMS communications, please contact us:
https://app.eimleah.org
